Country Portfolio Of Nigeri Nigeria - 1120 Words

Country Portfolio of Nigeria When you look at the continent of Africa, there is a country on the west coast called Nigeria. It is officially known as the Federal Republic of Nigeria, it’s capital is Abuja and it has the largest population among African countries. The total population in Nigeria was estimated at 181.5 million people in 2014, according to the latest census figures. The country achieved independence in 1960 from Great Britain and has struggled economically, socially and politically since (Central Intelligence Agency, 2016). In order to have good understanding about Nigeria’s status and health progress after the creation of the Millennium Development Goals (MDG), information has been gathered about socioeconomic data, health indicators, and priority goals. Socioeconomics and Demographic Profile The current socioeconomics for Nigeria are extreme poverty and it is estimated around 62% of it current population live below its poverty line, which equates to under $1 day a day (Nigerian Millennium Development Goals, 2015). Nigeria’s gross domestic product per capita in 2015 is estimated at $6,400, and its unemployment rate in was estimated at 23.9% in 2011(Central Intelligence Agency, 2016). Nigeria’s current health indicators demonstrate its present health issues. The current life expectancy per total population is 53.02 years, for males it’s 52 and for females it’s estimated at 54.1 years (Central Intelligence Agency, 2016). When looking at the infant mortality,

Components For Map Building Ultrasonic Range Sensor,...

Overall System A- Hardware Subsystem This system uses three components for map building Ultrasonic range sensor, Stepper motor driver and Serial communication system. The microcontroller here is a central processing unit to coordinate the previous three. Ultrasonic Range Sensor SRF05: The sensor operates in Mode 1 which uses a separate trigger and echo pins. These pins are connected to the PORT A of the microcontroller and are responsible for triggering and measuring the time of flight of the echo. The trigger pulse has a minimum duration of 10Â µS, for stable operation and an internal ultrasound burst of 8 cycles at 40 kHz is sent. At the end of this process the state is preserved until an echo signal is received. At the reception of an echo, the echo pin is cleared by the module and the microcontroller detects it and stops the echo timer. Stepper Motor Driver This motor is driven using the control signals from PORT D of the microcontroller. These signals are fed to a Darlington array which in turn drives the motor at 12V. Utilization of the Darlington mechanism prevents drawing large currents from the microcontroller at high loads. The resolution of the stepper motor is increased to 1.50 by utilizing a gear wheel with a gear reduction of 1:5. Readings are taken at each step location by momentarily stopping the shaft and four such readings are averaged to obtain a single reading for each 60. This helps the system to suppress any transient errors which

English Writtentask Free Essays

Candidate Session Number: Session: May 2014 Written Task Assignment Writing diary entries from Blanches point of view about her emotions toward Stanley: A streetcar named desire Rationale In part 4 of our English course, we study and analyze famous literature works such as Shakespeare â€Å"Othello† and Tennessee Williwaw’s â€Å"A Streetcar Named Desire†. For this written task, we have to choose an Imaginative way of exploring an apse’s of the material we have studied. In other words, it is a creative assignment regarding an aspect or theme of either â€Å"Othello† or â€Å"A Streetcar Named Desire†. We will write a custom essay sample on English Writtentask or any similar topic only for you Order Now I have chosen to explore the character of Balance by writing diary entries In which Balance begins to be delusional due to Stanley actions towards her and how this makes her feel towards Stanley. Looking at both characters, we can see that both of them are opposites of each other. Balance, coming from a wealthy family and also from the south, has a higher status and therefore expects men to treat women with respect because this is what she experienced during most of her life. On the other hand, Stanley, coming from new Orleans, but representing the new American, shows obvious difference In character from Balance. Stanley Is portrayed as a brute, having power over both female and a sense, male characters too. By writing diary entries from Blanches point of view, we are able to see the difference between the cultures from south and the new America ,the difference of social status affecting how Balance treats Stanley. Dear diary, 1 OFF taken the wrong streetcar! Oh how can this be where my dear sister, Stella, lives? After being brought up by the wealth of our great family, I had great expectations in my head! After the loss of belle reeve – the struggling, all those deaths – I had to endure – it has made me as weak as the crumbling walls of an old house. What do I have to do to deserve a trip to paradise? If life hasn’t given me enough troubles a sane human being can handle, here comes my lovely brother-in-law, Mr. Stanley Kowalski. Oh what an, interesting man he is, asking me questions about my past that I tried so hard to lock up, and stow away, And what nerve! Snatching my love letters from my young husband, my sweet,sweet boy, he is definitely an inquirer. I can see, o, that he’s of the more primitive side of nature, the way he walks and talks, not like the gentlemen who used to call for me for hours and hours till I replied them. If one Stanley Kowalski wasn’t enough, what about four of them? I’ve never expected the gathering of the apes, nor have I seen that many in one place! Oh Stanley Kowalski, the alpha male, saying that I could not kibitz-who does he think he is, the king of the house? And the way he treats Stella,my dear sister, embarrassing her inferno of his friends. His true colors shine through and no man, no man in the world treats a woman this way. Oh What did she ever do to that beast, what makes her deserve such a life? And what does a girl need to do to enjoy herself around here? Can’t Stella and I enjoy a little conversation between ourselves without having Stanley blowing his top off? Oh, the destruction that trails after Stanley, almost like a shadow. What a monster! He attacked my baby sister, how ruthless can he be? Kindness†¦ Please find your way to me†¦ Please find your way to Stella as she most certainly needs it. Dear diary: I cannot believe Stella! After what Stanley had done to her, she’s still with that monster. She told me about their romantic times together and how thrilling it is to have him smash their lightships with the heel of her slipper. Am I the only one who sees that she’s in danger? Or that her head is way too far into the clouds to see what an animal Stately is. She’s a damsel in distress, and I have to save her. To save her from the beast. Like a circulating rumor spreading ever so quickly through the high school corridors, my disgust for Stanley certainty escalates at that speed. Even after that big speech I gave Stella, after telling how awful and, Oh so common Stanley really is, she still effuses to listen. What she’s feeling is Just brutal desire – Just desire! – that old tin can which rattles through up and down the street! And my, it’s been a long time since I empty hole, lingering in my heart. Mitch missed my birthday today†¦ Something must be terribly wrong for he did not sneer my calls. I’m afraid that the truth would come out any moment, and that Stanley will spill the beards, ruining our relationship†¦. Mitch knows, Stanley must’ve told him. Oh, he must have told Mitch something about me! How can I face Mitch, face everyone? My image now tainted by the colors of shame. I can’t let them know my past for I have been hiding it for so long. No, I can’t let get out, not right now†¦ He must have been to Laurel-to the Flamingo! Oh what have I done to deserve this? After all I have suffered for Belle reeve, all I have sacrificed to fill my lonely soul, I deserve to be treated with kindness and love- after all that God has put me through. Isn’t it time for a change? May miracles happen and Stanley will forever keep it to himself. Oh how silly of me, of course he wouldn’t. And now, my reality is slowly ribbing onto my dreams. Grabbing aloud of everything and turning it into a nightmare. Dear diary: Stanley†¦ Stanley-he†¦ Confronted me today. He was so happy at first, being a father and all. I was so relieved to see that Stanley Kowalski, was having a normal conversation with me, Balance! He told me stories about his cousin, the human bottle opener. And even opened a bottle to celebrate with me! I mean, maybe Stanley Kowalski, the brute, the Pollack isn’t so bad after all. It must have been something I said†¦ After Mitch had torn my paper lantern, exposing my light. I feel weak of the mind, like someone has torn out a piece of my brain. Nonetheless, I’m still and always will be a woman of intelligence and breeding, enough for my future husband , the wonderful Sheep Hunting. What every rich man needs is a woman. A woman with a beauty of the mind, richness of the spirit and tenderness of the heart, and I have all those things! He came after me†¦ He insulted me†¦ Calling my dress a worn-out Marci-grass outfit rented for fifty cents†¦ I tried to stop him, I tried calling Mr. Hunting but it was no use. It was inevitable, I was weak, I†¦ Gave up†¦ How to cite English Writtentask, Papers

Beowulf Essay Prompts Example For Students

Beowulf Essay Prompts The story of Beowulf is one of courage, nobility, and heroism. Beowulf possesses each of these attributes both as a young prince and an elder king. These qualities allow him to become the honored king that he was, yet they also lead to his death. His actions are to be viewed as a precedent for young princes and future kings. Clearly every young prince inspires to earn enough respect to become king in their latter years. Beowulf first earns this respect when he sails to Herot to kill Grendel, the monster that has been keeping the soldiers out of their home. Upon arrival in Herot, Beowulf brags of his past accomplishments, in order to earn some respect from Hrothgar and his men. In my youth I have set about many brave deedsI had bound five, destroyed a family of giants, and at night in the waves slain water-monsters, suffered great pain, avenged an affliction of the Weater-Geats on those who had asked for trouble- ground enemies to bits. And now alone I shall settle affairs with Grendel, the monster, the demon. (Page 32) While this beast has killed many of Hrothgars men, Beowulf vows to destroy him with his bare hands. Even after doing as he so promised, Beowulf has still not finished his duties. The following day, he is faced with another challenge; killing Grendels angry mother. When Beowulf is asked to perform this task, he accepts whole heatedly, as he sees it as another chance to gain fame, â€Å"Let him who may get glory before death: that is best for the warrior after he has gone from life. †(page 45) Once again, Beowulf returns successful in his battle with the monster, only to increase his popularity within his people. These courageous and heroic deeds are expected of any young or aging prince. Clearly Beowulfs brave encounters with these monsters show his king and followers that he is worthy of becoming a fearless leader. However, his ability to rule goes beyond those feats in battle. Beowulf was showered with gifts of gold and riches for his tremendous achievements of killing the monsters. This is where his manner is shown to be one of strong moral. While he could have easily kept them all for himself, Beowulf gives his rewards to his king, Higlac; as he was instructed to do. In addition, Beowulf declined his first offering at the throne. His sense of morality and loyalty to Higlac tells him that it is only right for Higlacs son to take the throne before himself. These decent acts should be wisely followed by a young prince. When Beowulf accepts the role of King of the Geats, he does not change as a person or as a warrior. Once again, a monster is brought to the attention of Beowulf, this time in his own land. Even in his old age, Beowulf vows to fight this dragon on his own. Yet this battle was not to be fought for his own fame, yet for the safety of his people. Beowulf attacks the dragon as he had done so many times in the past, in hope of a victory. However, he quickly learns that his strength and armor are no match for the fire breathing dragon. As the fight comes to a close, Beowulf lies dying on the ground, with all but one man left to his aid. Although the dragon was defeated, the Geats lost their honorable king. He died doing what any good leader would, defending his land and people. Beowulfs mistake was to let his ego take over, as he tried to take on the dragon alone. This is especially notable for a young prince to follow. While it is necessary to be brave and courageous, a prince of king must know his own limitations in order to succeed.

Research Proposal on Tax Evasion Essay Example

Research Proposal on Tax Evasion Essay Tax evasion is the activity which is practised by companies and individuals and is characterized with the evasion of paying taxes with the help of different means. Taxes are considered to be a very important and essential factor which maintains the existence of the state. Individuals, small firms, big companies and great international corporations have to pay taxes to support the life of the country and all its spheres. For example, education, health care, salaries, grants, the work of the police, fire brigades, the work of the power stations which provide people with energy and water – everything depends on taxes. From its side, the state provides people with the possibility to work, live, enjoy themselves, use the advantages of the civilization, live in peace and security. As a reward for these opportunities the state requires taxes. Taxes appeared already at the dawn of the human civilization when the first countries appeared. The monarchs provided their people with security and demanded payment for it in the form of taxes. Today many people and organizations try to evade taxes with the help of the illegal means to save more money for themselves. The most common method to evade taxes is to reduce the real profit of an individual or the whole company, because the sum of the tax depends directly on the profit of the company (the higher the profit, the higher the tax). Tax evasion is considered to be a serious crime and it is punished severely. We will write a custom essay sample on Research Proposal on Tax Evasion specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Research Proposal on Tax Evasion specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Research Proposal on Tax Evasion specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Taxes play an important role for the development of a company, so if rich companies which work in the developing countries and report dishonestly low taxes, the process of economic grow will be extremely low, because there will be no finance supply into the local and national budget. If a student expects to prepare a successful research proposal, he should devote much time to the research of the topic and only then he can try to investigate the other points of the topic and suggest writing his own research paper on it. Before that, one should succeed in research proposal writing and prepare an interesting, informative and thought-provoking paper which will persuade the professor that the problem is worth researching. Every student often faces troubles while writing a research proposal, because the process requires special rules and standards. A free sample research proposal on tax evasion found in the Internet is quite a good piece of writing assistance, because it is written by an expert. Due to the experience and knowledge of the professional writers and their free sample research proposals on tax evasion one can learn how to format the paper well and how to organize it in the convincing manner. At EssayLib.com writing service you can order a custom research proposal on Tax Evasion topics. Your research paper proposal will be written from scratch. We hire top-rated PhD and Master’s writers only to provide students with professional research proposal help at affordable rates. Each customer will get a non-plagiarized paper with timely delivery. Just visit our website and fill in the order form with all proposal details: Enjoy our professional research proposal writing service!

Zanzibar Commission For Tourism Tourism Essay Essays

Zanzibar Commission For Tourism Tourism Essay Essays Zanzibar Commission For Tourism Tourism Essay Essay Zanzibar Commission For Tourism Tourism Essay Essay 1.0 Introduction 1.1 Background of the Zanzibar Commission for Tourism Under that Act ZCT is responsible with many maps including licensing ( operation ) of all the tourer constitution in Zanzibar, Monitoring and supervising of the Zanzibar tourer, Helping possible investors, etc ( ZCT, 1992 ) 1.2 Mission Zanzibar Commission of Tourism ( ZCT ) on sing the development touristry in Zanzibar has the mission to be the most interesting, assorted island targeted in the Indian Ocean constituency that will be more interesting in the universe. Harmonizing to that mission ZCT combines assorted types of touristry such as: Culture A ; Tradition, Performing Humanistic disciplines, History A ; Archaeology, Beaches, Culinary ( spices ) , Medical ( herbs ) , etc ( ZTPS, n/d ) 1.3 Introduction and background of the job In order to last in today s concern environment, in little companies, particulaly Small and Medium Enterprises ( SMEs ) in touristry industry utilize advanced techniques as a footing of competitory advantage. At the minute globalized universe, SMEs have turn out to be more imperative for developed and developing states since they produced high per centums of overall production, employment and gross aggregation to the authorities. The most of import and the greatest turning sectors of the overall economic system, touristry in Zanzibar contains many SMEs that make an attempt to be making good in aggressive and rapidly altering concern state of affairs. SMEs play a critical function non merely in national trade but besides in international trade. The old information from different beginnings such as the Organization for Economic Cooperation and Development ( OECD ) shows SMEs in many states account for a really significant proportion on local and export market ( Knight, 2001 ) . Porter ( 1991 ) argues that in order for any industry to vie within the concern environment, it has to follow competitory advantage scheme, so the proprietors and interest holders should be able to place their rivals. The competitory advantages for any organisation are superior accomplishments and resources. Therefore any beginning of advantage is like a drivers of cost or distinction advantages. ( Porter, 1985 ) . Like any SMEs, in order for touristry SMEs to last in competitory concern environment, SMEs should be more enterpriser and advanced, it means that should execute good in dynamic locations and non in regulated markets. SMEs could hold low public presentation and unstable environments due to detain of merchandise inventions, the working operation was non aggressives even throw the enterprenuership could be benefited in assorted ways but does non supply a sustainable competitory advantages. ( Hult and Ketchen, 2001 ) . Above all, the invention, publicity, lowering of the monetary value, distinction, creativeness, all these can non be performed good without the acceptance of ICT ( Kotler and Armstrong,2008 ) . Indeed, the nature of any industry can non vie with its rival to convey the superior value to their clients without the appropriate acceptance of ICT. ICT is regarded as the chief force of sustainable competitory advantage and a strategic arm particularly in the touristry and cordial reception industries ( Poon, 1993 ) . By and large, most of the touristry industry should be good equipped with ICT, which include wireless, telecasting, every bit good as newer digital engineerings such as computin g machines and the Internet, have been touted as potentially powerful enabling tools for touristry alteration and reform. These alterations and reforms include services such as e-commerce, e-booking, e-reservation and non merely that ICT ease the information processing system. In order to last strong competition and current economic crisis in the part, SMEs involved in hotel industry have to better the quality of its services. What is the function of touristry SMEs in the procedure in order to derive client s satisfaction through service quality and concern betterment? It is by and large accepted that ICT is a modern instrumental tool that enables the SMEs enterprisers to modify their touristry methods. It is used in order to increase the tourist involvement. The drawn-out usage of ICTs drove the society into a new cognition based signifier where information plays an of import function for the SMEs every bit good as tourer satisfaction. In Zanzibar there is a important research spread on little touristry concern and failure to place critical failing of little and average sized touristry endeavors. A figure of surveies on touristry have been conducted, nevertheless really small has been studied about touristry SMEs and peculiarly how these SMEs engaged in following ICTs for more productiveness and overall entire economic growing of the Zanzibar.The demand to set about a thorough touristry analysis in Zanzibar has been realized late. For illustration, It is of import to hold a database on touristry development if, pupils, policy analysts, contrivers, determination shapers and enterprisers to be up to day of the month with thrust of touristry industry.As a big figure of touristry SME s are involved in the bringing of touristry merchandises and that they are besides possible for future development of touristry is a demand to transport out surveies that might demo how little and average touristry concern develop, map, be havior concern and how they contribute to local and national economic development. Zanzibar has many tourer attractive forces and contributes high per centum of economic system of the state and that the touristry sector is dominated by SME s. However there is a continued absence of surveies on little touristry houses, therefore it is of import to make research on touristry SMEs. 1.4 Statement of the job There are different sorts of ICTs used in touristry activities such as e-reservation, tele- and video-conferencing and e-booking tools. The extent into how these merchandises services are used by the SMEs involved in Zanzibar and their possible to better the sector has non been explore plenty. Challenges confronting these SMEs in application of ICT are non known and countries for betterment have non been investigated. Given the mounting planetary demand on use of ICTs in touristry, there is hence a demand to look at the impact of ICTs application on SMEs engaged in touristry sector in Zanzibar. This survey is larning to turn to the issued. 1.5 Aim of the research To analyze /explore the function and usage of Information Communication Technology ( ICT ) in heightening the fight advantages of Small and Medium Enterprises ( SME s ) in Zanzibar Tourism operation. 1.6 Research aims The chief aim of this survey is significantly examined how ICT aid to make competitory advantage in touristry sector in Zanzibar. Not merely that but besides to place restraints confronting SMEs utilizing ICT. Specific aims: To analyze the consciousness and the extent of ICT use in Zanzibar touristry SMEs sector To place restraints and chances of ICT use in touristry sector in Zanzibar To happen out solution options to get the better of the defect of the ICT use in touristry SMEs in Zanzibar 1.7 Research inquiries For the intent of run intoing the above aims, the survey comes up with the undermentioned inquiries: How make Zanzibar touristry SMEs cognizant and use the ICT in their concern? How make Zanzibar SMEs perceive profitableness and public presentation of their concern in relation to utilize of ICT in their concern? What measures have been taken to work out the jobs of deficiency of usage of ICT? 1.8 Scope of the survey This survey was conducted to look into how use of ICT and its application in sectors, involved in touristry industry could assist the manner concern is run and therefore contribute increased efficiency and effectivity. Due to the clip restraint this survey covered the portion of Zanzibar Islands which is Stone town and the part of North East Coast zones which includes Kiwengwa small town, Matemwe small town and Nungwi small town because this country is more active in touristry activities in Zanzibar. 1.9 Significance of the survey This survey intends to unwrap the influence of the ICT as a competitory advantage scheme that can be applied in SMEs in the touristry industry. The survey is expected to be of much value to a figure of peoples and organisation as follows: The consequences obtained from this survey will supply some recommendation to the Governing Authority, which is expected to convey penetrations into Zanzibar s SMEs on how ICTs use can convey competitory advantages against their rivals so as to speed up economic growing of Zanzibar. It will assist the policy shapers of the state to appreciate the deductions on ICT in SMEs in touristry to increase the quality of services in cordial reception industry. The research will supply sufficient information to be used as a mention on this country of the survey and to carry through the demand for the Degree of Master of Business Administration in Information Technology Management in Coventry University. 1.10 Restrictions of the survey Some informations are confidential so it was hard to acquire the current information. Fiscal restraints, so it could be hard for a research worker to cover all the Zanzibar parts due to fiscal restraints. 1.11 Summary of the chapter This chapter was introduced the debut of the survey, the debut of Zanzibar Commission for Tourism ( ZCT ) was done under this chapter where all services offered were summarized and the mission statement of ZCT were besides started. Besides in this chapter the research worker discussed something about the purpose of the research, research aims, research inquiry and statement of the jobs. Not merely that but besides the research worker briefly discussed the significance of the survey, range of the survey and restriction of the survey. Chapter TWO 2.0 LITERATURE REVIEW 2.1 Introduction This portion provides definition of the of import footings and constructs which are used in this survey including ICT in touristry sectors, the conceptual frame work of this survey, the public presentation of touristry in SME s, and the chance and challenges of touristry in Zanzibar. 2.2 Definitions of the footings and constructs 2.2.1 Small and Medium sized Enterprises ( SMEs ) Morrison ( 1996 ) argues that it is hard to specify the term SMEs because there are no cosmopolitan standards that can be used to find the size of the concern, as a consequence, Olomi ( 2009 ) noted that although the SMEs all over the universe contribute a major function in societal development, its definition varies from one state to another and even from one establishment to another in the same state. An endeavor may be perceived as little in footings of physical installations, production/service capacity, market portion, and figure of employee. Olomi ( 2009 ) cited that, the United States Agency for International Development-USAID ( 1993 ) , suggested that SMEs can be defined by sing combination of both qualitative and quantitative standards and should include one among the facets such as figure of employee, capital investing, portion capital, figure of portion holders, figure of stakeholders, entire plus, turnover, market portion, geographical market coverage, organisational comp lexness, composing of direction and grade of formalisation. In Tanzania, the SMEs Development Policy ( 2002 ) classifies SMEs under the consideration of employment size and capital investing of the organisation. A micro-enterprise is one with fewer than five employees, a little endeavor with 5-49 employees, a medium endeavor with 50-99 employees and a big endeavor with more than 100 employees. In contrast with the Capital investings the definition was based at the scope from less than Tshs 5 million to over Tshs 800 million. For the intent of this research, the Tanzania SMEs Development Policy of ( 2002 ) definition will be adopted because it is based on the local environment of Tanzania, where SMEs are characterized by household ownership and local country of operation, which is non the instance to other states. This illustrated in the tabular array below: Table: 1 Class of SMEs in Tanzania Class Employees Capital investing in machinery Thyrotropin Micro endeavor 1-4 Up to 5mil Small endeavor 5-49 Above 5mil to 200mil Medium endeavor 50-99 Above 200 to 800mil Large endeavor 100+ Above 800mil Beginning: SMEs development policy ( 2002 ) Accordind to Zanzibar Youth Employment Action Plan. ( 2007 ) , Zanzibar has a big informal sector operation where more than 80 per centum of the work force is believed to be engaged in. Majority of the constitutions in the informal sector are micro, ain history or using less than 5 people. This state of affairs is linked to low accomplishments base as a consequence of limited chances for accomplishments developing, working capital and unequal support for off-farm activities in rural countries. From a gender position, adult females have low engagement rates and fewer accomplishments than work forces. Women history for merely 19 per centum of entire employees compared to 81 per centum for work forces in this sector. This sector is dominated by private persons through 1,541 registered concerns in 2002. Out of this figure, merely 6 % employs more than 10 people while 79 % of the industry employs less than 20 people and merely 3 % of registered industry employs more than 100 people ( SME Policy, 2006 ) . The potency is still there for more employment chances particularly to out of school young persons and those from different vocational preparation centres. The Zanzibar SME policy ( 2006 ) is taking at developing and making contributing environment through engagement of public and private sector for the intent of increasing employment proviso, income coevals and poorness decrease. The policy and the MKUZA purpose at increasing occupation chances through SMEs. SMEs are of import to the national economic, but they are confronting a figure of jobs, both administrative and fiscal and therefore neglect to lend to the full in employment creative activity. Apart from the SMEs sector, Zanzibar has a little fabrication sector. Manufacturing sector in general is at infant phase and has non been to the full exploited to its maximal possible to increase its part to the economic system and public assistance of the people. There is a broad potency for investors to come in, put in large industries and thereby generates employment on the young person. The importance of fabrication sector in footings of employment creative activity and development of linkages with the remainder of economic system is good understood. Employment chances that exist in fabricating take into consideration its linkages with agribusiness, touristry, and trade. Other chances that could be generated include those from agro-processing, production of keepsakes, transit, and other new activities that will run into demands of touristry and trade. 2.2.2. Importance of Small and Medium Enterprises ( SME s ) There are many benefits that obtained from SME s in twenty-four hours to twenty-four hours operation forexample there will be about 1.7 1000000s concern engaging, in micro endeavors operation which is about 3million individuals that will be approximately 20 % of Tanzanian labor force ( URT,2003 ) The SME s was be the labour intensive by making the employment chance at different degree of investment.The appraisal will be shown as approximately 700,000 new entrants in every twelvemonth as a labour force, non merely that approximately 500,000 of it are school departers with few accomplishments, while the employment tendency in public sector will demo about 40,000 are the new entrants and about 660,000 remained to be unemployed ( URT,2003 ) as cited in Temba ( n/d ) Harmonizing to that the tendency will be shown in Tanzania will be characterised by low rate of capital formation and usually the SME s will be given to be more effectual in the use of employment state of affairs in the state ( URT,2003 ) as cited in Temba ( n/d ) The development of SME s will advance the distribution of economic activities within the state and boster the engineering in easierst manner, this is because due to take down operating expenses and fixed costs in their normally operation, therefore the proprietors of SME s must be tend to demo the greater resiliency in the face of recession by keeping their concern ( URT,2003 ) 2.2.3 Information Communication Technology ( ICT ) The literature shows that there is no universally accepted definition of ICT, because the constructs, methods and applications involved in ICT are invariably germinating on an about day-to-day footing. Blurton ( 2002 ) as cited in Badnjevic and Padukova ( 2006 ) defines ICT as a diverse set of technological tools and resources used to pass on, and to make, circulate, shop, and manage information. Kumar ( 2001 ) claimed that ICT is the survey, design, development, execution, support, or direction of computer-based information systems, peculiarly package applications and computing machine hardware. ICT trades with the usage of electronic computing machines and computing machine package to change over, shop, protect, procedure, transmit, and firmly retrieve information. 2.2.4 The acceptance of ICT by SMEs: Obviously, ICTs are more than computing machine or internet even though they focuse on concern technology.Therefore ICTs include the package and hardware telecommunicaton and information direction techniques, besides the ICT can be used to creates, receive, retrives and distribute/ transform information in a broad scope. ( Porter and Millar, 1985, Brady et al,2002 ) SME s in touristry operation are of import tools on part of the economic system in the state in particulaly ICT has more effectual usage and better place of working public presentation and quickly alter the new engineerings and creates the touristry organisation in more competitory. ( Hartigan, 2005 ) In recent old ages, SMEs have acquired direct entree to digital engineerings for single undertaking development.In old this chance merely for big companies to utilize computer science and communicating capablenesss to organize their work. On the other manus, ICT reduced the outgo on cost ingestion and better the public presentation in organisation due to certain sorts of communications and coordination can happen. ( Summut-Bonnii and McGee, 2002 ) . ( Ragaswamy and Lilien, 1997 ) .On the concern today their was certain alterations that planetary mutualities are going more critical therefore, companies/organization realized they need to take advantage of ICT capablenesss for bettering their fight and productiveness. 2.2.5 ICT and SME fight The presence of ICT and utilize it could take to increase the fight of SME s due the faster and more painstaking communicating channel, it means the usage of ICT has increase the fight of SME s besides enables the constitution of lissomeness associated with different merchandising spouses due to more consistence of channel of communicating. In add-on the additions of the biggest endeavors it comes through introduced of ICT in many organisations and adapt quicker to altering operational conditions. For that ground the aggressive compensation of SME s possibly will turn down. Normally well-built endeavors non relay comfy information as SME s ; therefore the realistic determination is non complimentary if needed appropriate information. However SME s contain the betterment of slighter interior harmonisation outgo as each and every one declaration is completed by a little figure of appraisal shapers. ( Raymond 1993, Muller-Falcke 2001 ) The economic systems of extent can be condensed due to take downing the operational outgo with the presences of ICT, peculiarly internet proctor the endeavors state of affairs for appropriate information to obtain the demanding information refering Sellerss, purchasers and clients that was absent of accomplish. In add-on bringing of goods, financess transmittal and banking system installations are dependable, this will enables SME s to be expanded regionally and internationally. Finally most of the SME s are located in outside the town countries due to competition of larger endeavors, transit and communicating costs that, ICT might increases the competition for endeavors and becomes more effectivelly and productiveness or the endeavors to be near down. ( Annual Forum at Misty Hills, Muldersdrift ( 2001 ) ) 2.2.6 ICT as a concern tools The usage of Information, Communication and Technology is really of import in current concern operations. Entrepreneurs need to understand the market state of affairs before making any concern and the preferable types of merchandises at peculiar clip. This cognition can be sought through ICT system. The usage of media is of import in advertisement and advancing concern inside and outside the state. The available public and private media establishments can be utilized to publicise the available potency of merchandises and services undertaken by young person and others. ( Zanzibar youth Employment Action Plan, 2007 ) . ICT is engineering s version of economic growing, to fulfill the demands and wants of the community over clip. Organizations are forced to set and take advantage of the chances provided by ICT in order to remain competitory. Businesss that do non take advantage of the ICT will run the hazard of losing clients and their competitory advantage ( Sharma, 2002 ) . Some of the maps that engineering has impacted are information hunt, advertisement, consumer purchasing forms and behaviours ( Hanson, 2000 ) . On a planetary graduated table, all industries have been affected by the outgrowth and execution of technological progresss. All above, ICT can be employed to give users speedy entree to thoughts and experiences from a broad scope of people, communities and civilizations. The positive impacts of ICT can be seen in the undermentioned facets: Economic impacts: ICT, in combination with globalisation and the information rebellion have reshaped the employees. By raising the impulse of international communicating, ICT has enabled corporations to farm out occupations, both in the industrialized every bit good as professional sector ( Lippis, 2007 ) . Social impacts: ICT has influenced societies on legion degrees. They have comprehensive the contact of public disposal, taking to a centralisation of territory disposal into metropolis Centre. They have lead to new signifiers of employment in invention and production of ICT and a stipulate for extremely complete specializers. On the other manus, ICT has enabled professionals in certain industries to be replaced by unqualified human resources, or even completed entirely excess. Raising productiveness: Investing in ICT can hold a powerful consequence on productiveness in about every industry, driving invention, cutting costs, and opening up new chances. ICT can hike net incomes, assist little houses overcome restrictions of size, and enable even little endeavors to set up a planetary presence. However, to take full advantage of the chances of ICT, we need to develop the accomplishments of our work force at every degree, from front-line staff to senior direction. In summing up, ICT has the possible to alter the touristry SMEs in bettering the productiveness at a lower cost and to raise the quality of information. It contributes to do the touristry incursion around the Earth. In today s universe, people want to happen the appropriate tourer finish, engagement and purchasing air hose ticket, cheque in and acquiring get oning base on balls when they are sited at their place or working topographic point. All these can be done with the support of ICT. 2.2.7 Tourism Holloway ( 2004 ) defines Tourism as the concern of supplying for different types of visitants ; overnight or longer stay and twenty-four hours visitants and includes adjustment, auto parking, amusement and attractive forces, nutrient and drinks. Harmonizing to Beech and Chadwick ( 2006 ) , the widely recognized modern definition of touristry is that given by the World Tourism organisation ( WTO ) which describes as the activities of individuals going to and remaining in topographic points outside their usual environment for non more than one back-to-back twelvemonth for leisure, concern or other intents. In touristry sector, assorted travel operators, hotels, eating houses and travel bureaus have been active in development of Internet and e-commerce. The Internet allows travelers to entree and urge the touristry information straight every bit good as, reviews the local touristry information, this was done antecedently through the physical offices of big travel bureaus. Therefore most of Information Communication Technology ( ICT ) capture the compensation of direct discounted gross revenues of air hose tickets and travel bundles, due to both online/offline bureaus have shifted on selling leisure merchandises involve high operating disbursals. Given that Internet and others travel bureaus allow the client to do comparings in a monetary value of air tickets and other services of the online travelers ( OECD, 2004 ) 2.2.8 The competitory advantage Porter ( 1985 ) positions that a competitory advantage is an advantages over rival gained by offering consumer greater value than rivals offer. His position on competitory advantages is at the bosom of a house s public presentation in competitory market. He argued that a house s ability to surpass its rivals lay in its ability to interpret its competitory scheme into competitory advantages. Kotler and Armstrong ( 2008 ) suggested an advantage that firmsA hasA over its rivals, the manner of edifice relationship with targeted client, understanding their demands better than rivals do and present more clients value. That is it is the extent a company can distinguish and place itself as supplying superior client value. The competitory advantage is a manner of giving a company an border over its challengers and an ability to bring forth greater value for the house and its stockholders. The more sustainable the competitory advantage, the more hard for rivals to neutralize the advantage ( Walker et al, 2006 ) 2.3 Performance of Tourism SME s 2.3.1 Trade, industry and touristry Zanzibar Povery Reduction Policy Report ( 2003 ) has the wide aim of this sector in order to make a competitory fabrication and trading sector, which is geared towards for economic variegation in order to finally alleviate poorness. The sector is aimed to supply chance for farther engagement of the private sector. The cardinal end is to fit and ease this sector in constructing its capacity, create better working environment and institute legal and institutional model for the sweetening and enlargement of its activities. The tools to be used are the National Trade policy, Promotion of Small and Medium Enterprises ( SMEs ) and Private Sector Involvement and Development. Zanzibar has a strong finding to develop touristry as an economic sector to supply foreign exchange net incomes, making employment chances, excite local economic system and diversify the economic system. On the other side most of the tourer ushers and/or RoGZ believes that on development of touristry factors, touristry is a critical socio economic that take part efficaciously and successfully in order to pull off their life and to be more development. This can be implemented through the Zanzibar National Tourism Policy and the Indicative Tourism Master Plan. Since the origin of the ZIPA in 1991, the investing procedure has been really positive and progressive. Statisticss shows that by the terminal of 2002, ZIPA had approved about 242 undertakings with a sum proposed investing value of USD 403 million. Tourism sector takes the king of beasts portion with 70 % of entire undertakings with proposed capital of USD 313.8 million. In 1985, the figure of tourers who visited Zanzibar was 19,368 ; while the figure of tourers has reached in the scope between 85,000 and 100,000 yearly. In 2001 Zanzibar earned about US $ 46 million in forex from international touristry, this histories for about 15 % of the GDP. This part is projected to increase to around $ 116 million and 21 % of the GDP by 2012. ( Zanzibar Povery Decrease Policy Report, 2003 ) 2.3.2 Contribution to GDP Tourism already makes a important part to the economic system of Zanzibar. It is provisionally estimated that the sector accounted for about 14 % of GDP in 2001, with 12 % for Tanzania as a whole. This part is projected to increase to around 21 % by 2012. ( Indicative touristry maestro program,2003 ) 2.3.3 Foreign exchange net incomes Harmonizing to the preliminary consequences of the International Visitor Exit Survey Zanzibar earned some $ 46 million from the disbursement of International tourers in 2001. To this must be added an allowance for the disbursement of tourers going to Zanzibar on internal flights ( who are non soon covered by the official statistics ) . This raises entire visitant outgo to $ 55 million in 2001. Leting for the imports from foreign states that are utilized by the touristry sector, net foreign exchange net incomes from touristry are estimated at $ 46 million in 2001. This figure is projected to increase to some $ 116 million by 2012. Even leting for escapes on imports, it is clear that touristry is a most of import beginnings of foreign exchange, and helps well to countervail the trade shortage which widened from $ 51 million in 1997 to $ 86 million in 2000, cut downing to an estimated $ 50 million in 2001. ( Indicative touristry maestro program concluding report,2003 ) 2.3.4 Contribution to employment Harmonizing to ( Indicative touristry maestro program concluding report,2003 ) , there exists no official informations on the employment generated by the touristry sector, it is estimated that presently some 5,800 individuals are straight employed by the touristry industry in Zanzibar, of whom about 4,400 individuals ( 76 % ) are employed in the hotel/guest houses sub-sector. The balance is employed in tourer eating houses, tourer stores, land circuit operators, air hoses ( state-owned and private ) , the Commission for Tourism and other tourism-related authorities sections or as tour ushers. In add-on to those straight employed in the touristry sector, there are many more-perhaps, as many once more, who derive portion or all of their employment from providing goods or services to hotels, eating houses, etc, or who otherwise benefit from the disbursement of individuals who are straight or indirectly employed in touristry. Therefore, entire tourism-generated employment in Zanzibar cou ld soon be in the order of 37,000 occupations or full-time occupation equivalents. This figure should farther increase to around 48,000 occupations by 2021, if, as is hoped, the touristry sector returns to a way of sustained growing. Indeed, Zanzibar Vision 2020 envisages that every bit much as 50 % of all occupations in the modern sector could be provided in touristry and the free zones by 2020. Zanzibar Growth Strategy ( 2007 ) has accorded touristry as one among the three lead sectors of the economic system. In recent old ages the economic growing in Zanzibar has been driven by the increasing part and growing of the service sector, ( including touristry ) which represents up to 43 per centum of GDP ( 2006 ) .According to Zanzibar Youth Employment Action Plan ( 2007 ) , arque the employment in touristry sector they believed to use 56,000 people most of them in hotel operations of which 60 % are Zanzibari young person. They are largely engaged in edifice of the hotel and other substructure every bit good as in services such as circuit guiding, transit and hotel services. The potency is still at that place, and the authorities hopes more people particularly youth with farther be employed in this sector. 2.3.5 Contribution to authorities grosss The touristry sector makes a significant part to authorities grosss through the broad scope of fees, licences and revenue enhancements levied on the sector. While precise figures are non yet available, it is estimated that for 2001 grosss from the touristry sector amounted to some Tsh. 8 billion, stand foring about fifth part of entire authorities grosss in that twelvemonth. By 2012, this part could increase to Tshs 21 billion. A strong instance can be made for returning a certain fixed per centum of these grosss to the ZCT for touristry development and publicity. ( Indicative touristry maestro program concluding report,2003 ) 2.3.6 Investing Since the mid-1980s, a sum of $ 57 million has been invested in hotel and touristry undertakings installations by the Zanzibar Investment Promotion Agency ( ZIPA ) , plus a farther $ 6.6 million in 214 smaller touristry undertakings facilitated by the Commission for Tourism. ( URT, ( 2005 ) ) 2.4 Opportunity and Challenges of Tourism in Zanzibar 2.4.1 Assistance for Small and Medium-sized touristry Enterprises ( SME s ) ( Jamieson W et Al, 2004 ) Small and Medium-sized Enterprises ( SME ) face a figure of obstructions both in footings of their original constitution every bit good as in their on-going operations There must be acknowledgment that the small-scale touristry related concerns can hold an of import impact on poorness decrease. In many states there is a deficiency of entree to proficient expertness and recognition at sensible involvement rates due to which many new concerns find it hard to obtain the necessary capital to get down. Governments should back up the creative activity of touristry oriented little and moderate-sized endeavors. Policies should be designed to help the hapless in the development of endeavors or in some instances support the development of an endeavor with employment of the hapless as its cardinal focal point. What are required are micro-credit financess to be used by both the formal and informal sectors. Steering endeavors, bike rental operations, little eating house s, retail operations run intoing the diverse demands of the tourer, the creative activity of little transit outfits and supplying adjustment are a few illustrations of SMEs that can be created. The adjustment concern provides several chances for poorness decrease. Initially development can be in the signifier of a homestay where a part of a home is rehabilitated to run into the adjustment demands of tourers. This can be expanded perchance into a stand-alone small-scale hostel or Lodge. Very frequently the capital spending is minimum, but there is a clear demand for proficient expertness and entree to little sums of money to finance building and the purchase of equipment. Governments should be concerned with supplying capacity edifice, assisting in the development of concern programs, supplying recognition through its ain financess and most significantly supplying advice to small-scale endeavors. ( Jamieson W et Al, 2004 ) Harmonizing to Olomi D ( 2006 ) a host of jobs make it hard for SMEs to work the bing potencies for farther employment and wealth creative activity. One of the most serious hindrances is the limited capacity of people who start and operate the concerns, in footings of the attitudes, motive, exposure, accomplishments and experiences. This capacity restriction exacerbates the effects of other jobs including a cumbrous regulative model, limited entree to finance and working premises. At the same clip, services related to entrepreneurship development are developing and non readily available or low-cost to SMEs. The establishments and associations back uping SMEs are weak, disconnected uncoordinated. Their services are rather basic, chiefly concentrating on assisting the hapless eke out a life. There are barely any enterprises for targeted, comprehensive and sustained support specifically to ease upward mobility of micro and little endeavors. As a consequence of the above state of affairs , the bulk of little endeavors have for good remained micro and informal, restricting their entree to markets and some support services, quality of occupations created by them, their capacity to pay revenue enhancements and finally poverty decrease at the grass root degree. This state of affairs is likely to decline as competition intensifies with the on-going globalization. 2.4.2 Local people benefits Harmonizing to the Zanzibar touristry policy statement ( n/d ) the quality of local people is life can be determined the development of touristry due to the undermentioned grounds: The enjoyment of the most visitants every bit far as resident population was interested due to development of the touristry in the state. Beachs is more interested country in touristry sectors, for the benefit of local people in Zanzibar beaches is a public ownership As we know local stuffs are more attractive in touristry hence RoGZ promote the industrialisation and/ or creative person to utilize locally available stuffs and non from the exterior, this means that the local concern creates mechanism for proficient aid. The RoGZ gives the precedence and/or chance to local occupants for all occupations connected with touristry sectors. Finally the community financess benefited by development of touristry in restricted small towns, with terrible systems and confidence intelligibility with stakeholders. 2.4.3 Minimizing escape When tourer merchandise comes from outside Zanzibar in touristry sectors becomes the loss of income in the state this means a escape ( Zanzibar touristry policy statement ( n/d ) ) . To guarantee the concern encourages to maximise local content as a vital, the visitants consume locally goods and services to do certain the foreign currency remained in the state therefore the merchandise, services and points from local people is sold to tourers. For the intent of minimising the escape the undermentioned schemes must be considered: Establishing the full internal control in any beginning of market and all payments made by tourer outside Zanzibar will be taxed sing the competitory market value of services provided. The Ministry of Trade encourags and wagess the programme such as circuit operators, tour steering and hotel sectors in assorted countries such as ( furniture, fabrics/sewing etc ) this activities should see the benefit of the state. ( Zanzibar touristry policy statement ( n/d ) ) . 2.5 Challenges of Tourism in Zanzibar 2.5.1 Infrastructure: There are missing the figure of air hoses serving, and internal services such as conveyance and public-service corporations ( H2O and electricity ) . 2.5.2 Degeneration ( impairment ) of rock town: Unique edifices of cultural values re-maining unchanged and without proper care, increasing usage of drugs among the young persons in Stone Town and beaches which has become a security menace to tourers. 2.5.3 Banking every bit good as fiscal services: In Zanzibar touristry there are ledge lacking international banking installations to do available in support of turning touristry activities, including insurance services and a fiscal aid programme for both domestic and foreign investors. 2.5.4 Extreme seasonality form: In touristry, the low season is the month of May which is the rainy season, with tourer reachings top outing in August and December/January ( European summer and Christmas vacations ) . 2.5.5 Over- trust ( assurance ) on a little figure of arising markets: With about 70 % of tourer reachings from Europe and 43 % from Italy, usually there is a hazard of cardinal markets and can be affected by external events, such as an economic declained every bit good as political events, a high bulk of reachings will be lost. In order to avoid such a scenario hazard must be minimized. ( Steck B, et Al ( 2010 ) ) 2.6 Empirical LITERATURE REVIEW Jennifer et Al ( 2003 ) in China the ICT and internet bit by bit changed the touristry industry twenty-four hours after yearss. In order to analyze the impact of ICT applications in the touristry industry must hold used the bing theoretical frame work on ICT and e-tourism developments in other countries of the universe like Europe and American. Its agencies that they have been fantastic development at the targeted degrees in the latest old ages, hence Internet and Intranet have been incorporated their executing process and accomplished the strategy more efficient and efficaciously. The outgrowth of the new media engineering such as cyberspace, universe broad web, e-commerce, e-business that provide a broad scope of online concern activities reshaped the touristry into new signifier as e-tourism. Harmonizing to. ( Karmer and Derick, 1992 ) as cited in Shanker ( 2008 ) In Africa e-tourism enables the concern to make the bringing of the merchandise straight to the consumers through Information Communication Technology, due to that ICT the tourer lodges, International hotels even if the authoritiess use the web site for advancing particular characteristics, booking order, advancing touristry activities, for the intent of pulling more tourers. ( Karmer and Derick, 1992 ) as cited in Shanker ( 2008 ) Not merely pull more tourer but besides increase efficiency and effectivity in market house to the developing countries.Finally its improved the concern civilization, cost nest eggs and decreases in the stock list cost which taking to the better direction public presentation. Besides they contributes the concern chances to inceased trade and investing in relation between ICT development and economic growing. ( Karmer and Derick, 1992 ) as cited in Shanker ( 2008 ) Nielinger ( 2003 ) survey look intoing the ICT-utilization of little and average Enterprises ( SMEs ) in Tanzania. From his survey, he found that ICT is under-utilized and most of the SMEs use nomadic phone as a freshly available and cheapest engineering to better their concern state of affairs with regard to basic telecommunication services. However, the ICT applications such as World Wide Web and internet use high spots the laterality of email use in Internet communications and electronic mail traffic suggests that computing machine based communications progressively play an of import function in concern, particularly to function the clients, who receive about 30 % of all electronic mails sent. 2.7 CONCEPTUAL FRAMEWORK The SMEs consciousness of the ICT usage is really important facet. The house before following the ICT there is a demand to analyse from the resources possessed, the capablenesss development, the competences attained and the competitory advantage either if they are sustained or non. The touristry SMEs require the on-going committedness, engagement and should be good prepared with the acceptance of the ICT. The acceptance of ICT is a competitory advantage to tourism SMEs as the consequence of both planetary forces and internal demands of the touristry SMEs. As the touristry SMEs want to be good known globally, it becomes imperative to utilize intensively the ICT. The ICT application is besides important when the touristry SMEs want to ease the operational and administrative maps. The pre-requisite in order the ICT to take attempt consequently depends on the usage to make enabling environment such as the competitory concern environment and preparedness to utilize the ICT. The competitor y environment is the lone attack that will guarantee that ICT services and system give the SMEs a competitory border. In fact, the ICT is a new intercrossed sector and it is a complex in footings of its utilizations, seashore, cognition and accomplishments. It is non a affair of ICT making chances and alteration but requires a batch of expertness, a batch of money and really advanced accomplishments. The touristry industry should be good equipped with the competent Human Resources in the cognition of ICT and overall Management. Those competent forces should be volitionally to hold uninterrupted larning as ICT has the inclination of altering so fast sometimes faster than persons can get by or alter. The entree to the touristry SMEs to obtained sustainable competitory advantage is associated with the entree of the new information, cut downing production costs, concern dealing costs and supports the clients ( tourer ) satisfaction. The clients can be satisfied to their touristry demands and wants easy with minimal cost in footings of money or clip at on-line basses. By and large, ICT is of import in d etermination devising procedure. It assists in hive awaying and recovering informations rapidly ; help in supplying seasonably informations that is tracking the job when it occurs and ability to present information in different formats. 2.8 Summary of the chapter In by and large this chapter was discussed the literature reappraisal of the survey by looking the definitions of the footings and constructs in relation of this survey, importance of Small Medium Enterprises ( SME s ) and the acceptance of Information and Communication Technology ( ICT ) by Small Medium Enterprises ( SME s ) .Not merely that the research worker looked on public presentation of touristry in Small and Medium Enterprises ( SME s ) but besides the chance and challenges of touristry in Zanzibar. Through ICTs the touristry organisations have performed in efficient and cost effectual manner to construct their capacity in effectual manner, increase the consciousness and publicity in newspapres, magazine, websites either internally or through spouses. Further more this chapter discussed empirical literature reappraisal and conceptual frame work in relation to tourism state of affairs. Chapter THREE 3.0 RESEARCH METHODOLOGY 3.1 Introduction Therefore Chapter high spots on the research design that was used, country of the survey, population of the survey, sample choice methods and size, informations aggregation methods, cogency and dependability, ethical issues and analysis methods that were used. Besides this survey its involves selected staff in random samples from Zanzibar Commission of Tourism, Managers/Supervisor of selected hotels, and International Tourist that was willing in this survey, and could be gender sensitive in the choice of respondents to guarantee that both work forces and adult females take part. 3.2 Research design The pick of a research design is determined by the nature of the job and the method of informations aggregation employed. Research design is a systematic program of what is to be done, how it will be done, and how the information will be collected and analyzed Kothari ( 2008 ) . Besides harmonizing to ( Selltiz et al. ( 1962:50 ) as cited in Kothari ( 1990 ) ) A research design is the agreement of conditions for aggregation and analysis of informations in a mode that aims to unite relevancy to the research intent with economic system in process The design which was employed in this survey is descriptive study. Descriptive study is the method of roll uping information by questioning or administrating a questionnaire to a sample of persons and it involves measuring, categorization, analysis, comparing, and reading of informations ( Kerlinger, 1973 ) . Rationale for the choice of study method is that the study allows the usage of multiple methods, and with it, it is easier to reach respondents. Questionnaires will be prepared with inquiries designed to roll up the information on the effectivity of the ICT in touristry Small Medium Enterprises in their daily operations in Zanzibar. 3.3 Population and sample The targeted population for this survey was hotels in Unguja Island which are licensed and lawfully registered by Zanzibar Commission for Tourism. The survey sample was carried out taking into consideration the figure of hotels present in the country, the distribution of the sample, clip continuance and resource available. The field research was conducted for Hotels with a figure of employees runing from 1 to 99. 3.4 Sample size In order to obtain representative sample, simple random trying method was employed and this enabled the research worker to give each respondent an equal opportunity of being selected therefore could be minimising prejudice in the research. ( Kothari, 1990 ) . Harmonizing to that, the survey involved 55 respondents of which 13 were Manager/Supervisors of random selected hotels, 40 international tourers that are willing to take portion, and staying 2 the staff of Zanzibar Commission for Tourism. These methods ensured that correct and dependable information was obtained from relevant respondents as supported by ( Mugenda A ; Mugenda 2003 ) . 3.5 Data aggregation methods and processs Datas were collected from two chief beginnings primary and secondary. Primary informations are those informations which are collected the first clip, and happens to be original in character, on the other manus secondary informations are those informations which have already collected, and usually have been passed through the statistical procedure. In primary beginning the information obtained through observation, direct communicating with respondents or through forces interviews and questionnaires. Secondary beginnings included relevant paperss and studies. The research worker usage both of the two attacks at the same clip which enables to acquire relevant information refering the survey. ( Kothari, 1990:95 ) . 3.6 Questionnaires The research worker prepared and presented the questionnaires with precisely the same phrasing, same order to all respondents, in order to guarantee all respondents reply to the same set of inquiries. ( Kothari 1990:100-101 ) The research worker employed questionnaires to obtain informations, which could non be obtained through interviews. The purpose of such questionnaires was to acquire the general and specific information sing the function of ICT in touristry SMEs. Operation, so the research worker will be prepares three different inquiries for the three different respondents. Verbal 3.7 Interview This method of roll uping informations involves face to confront communicating and answer in footings of spoken responses. This method can be used through personal interviews every bit good as telephone interviews. The research worker usage this method because it provide a safes, besides it s required less accomplishments for interviewer every bit good as more economical. ( Kothari, 1990:98 ) In this method the research worker needed to cognize the usage of ICT and the overall development of touristry industry in Zanzibar. Therefore the information about the challenges, chances and overall concern of the authorities on the impact of ICT toward hotels productiveness and public presentation was being obtained from Zanzibar Commission of Tourism. 3.8 Document reappraisal Datas were besides collected by utilizing documental reappraisal. The paperss may be hardcopy or softcopy ( electronic transcript ) , which include studies, plan logs, public presentation evaluations, meeting proceedingss, newssheets and selling stuffs. Reviewing the bing paperss helped the research worker to understand the history, doctrine and operation of the plan that evaluated and the organisation in which it operates. ( CDC,2009 ) During this method the research worker employed to acquire secondary informations largely from Zanzibar Commission for touristry, Zanzibar circuit Guide, and different touristry sectors besides to finding the truth of the paperss the research worker may affect comparing the paperss that contained similar information, by look intoing the information against the other information that will be collected, and eventually if possible to talking with people that will be involved in the development of the papers ( CDC,2009 ) In order to obtain the bing information in SME s heightening the function of ICT in touristry operation it s better for roll uping that sort of informations. 3.9 Data analysis technique The analysis of information was both qualitative and quantitative technique. Quantitative technique was captured, the structured questionnaires, interviews, and focused group treatment and analyzed by utilizing Exel and SPSS methods. While Qualitative technique historical reappraisal, and analyzed by utilizing tax write-offs and initiation s methods. From the above mentioned beginnings the research worker used the sensible instrument, whereby the information will be edited to be in a place to place mistakes and skip ( if any ) followed by coding and categorization. 3.10 Validity and dependability of informations To guarantee dependability and cogency of informations, the questionnaires were used in pre-tested. The research worker was direct a few questionnaires as a pilot, so that ill-defined inquiries are corrected to guarantee accurate and consistent informations are collected. 3.11 Ethical consideration Under this survey, the research worker considered all the moralss involved and informed the respondents about the purpose/ importance of the survey and assured them of confidentiality. All the information that could hold led to psychological anguish and injury were concealed in order to protect and esteem the self-respect of the respondents in the field. 3.12 Summary of the chapter This chapter discussed about the reseach design and methodologies.Area of the survey, population of the survey every bit good as sample size.Data aggregation method and process that involved questionnaire, interview and other informations through ZCT web site every bit good as assorted literature review.The cogency and dependability of informations, ethical consideration and informations analysis technique was besides discussed in this chapter. Chapter FOUR 4.0 PRESENTATION ANALYSIS AND INTERPRETATION OF DATA 4.1 Introduction This chapter contains presentation of findings from chief informations beginning ( field study ) and therefore presentation is based on the research objectives. This means that findings in relation to the function of ICT in heightening touristry s SME s operation. The information visual aspect in this chapter is done qualitatively and quantitatively. The chapter begins by giving response rates from questionnaires and the profile of the respondents, precise reading and eventually a treatment of the findings. In the survey, the research worker sampled and administered 55 respondents. Out of 55 respondents 53 of them the research worker administered by questionnaire, while the staying 2 respondents were interviewed. The figure of administered by questionnaire include Managers/Supervisor of selected hotels, the International touristry, and staying 2 staff from Zanzibar Commission for Tourism were interviewed. The research worker used these methods in order to come up with findings. The distributions of questionnaire are shown in table below. Table: 2 Response rate analyses Respondents Questions given Questions Return Percentages of return Managers/Supervisors 13 11 21.15 % International Tourism 40 39 75 % Staffs ZCT 2 2 3.85 Entire 55 52 100 % Beginning: Field study informations ( 2012 ) The above informations are shown in the figure below: Fig 1: Distribution of inquirers Beginning: Field Survey informations ( 2012 ) From the above informations, observed that 53 transcripts of questionnaires were distributed to respondents and merely 50 transcripts were returned, which is tantamount to 94.34 % while 3, transcripts remained in the field which tantamount to 5.66 % . The research worker could non for several times run into the respondents due to the clip frame for roll uping informations have elapsed. On the other manus on the side of interview were conducted with all 2 respondents who were subjected to these methods, which equivalent to 100 % 4.2 Features of respondents 4.2.1 Gender During informations aggregation the respondents were asked to click their appropriate gender during the survey process.Table 3 illustrates the sum-up of the gender of respondents for those who answer the questionner in International Tourist as shown below Table 3 Gender of respondents Frequency Percentage Valid Percentage Accumulative Percentage Valid Male 21 53.8 53.8 53.8 Female 18 46.2 46.2 100.0 Entire 39 100.0 100.0 Souce: Field Survey informations ( 2012 ) On the side of International Tourist the gender issue was considered in this survey, 53.8 % of respondents were males while females formed 46.2 % of respondents. On the other manus 63.6 % of the Manager/Supervisors of the selected hotel were males while 36.4 % were female as shown in table 3 below Table 3 Gender of respondents Frequency Percentage Valid Percentage Accumulative Percentage Valid Male 7 63.6 63.6 63.6 Female 4 36.4 36.4 100.0 Entire 11 100.0 100.0 Souce: Field Survey informations ( 2012 ) The statistics shows that there is big figure of respondents ( 56 % ) while female is about 22, which is tantamount to 44 % out of the entire respondent in the field analysis. 4.2.2 Age Patterns of the Respondents Age group of respondents was besides one of the facets in the demographic features of respondents. Respondents were asked to click their relevant age interval as indicated in table 4 Table 4 ( a ) Age forms of the respondents Frequency Percentage Valid Percentage Accumulative Percentage Valid Under 21years 6 15.4 15.4 15.4 21-30years 13 33.3 33.3 48.7 31-40years 10 25.6 25.6 74.4 41-50years 8 20.5 20.5 94.9 Over 50years 2 5.1 5.1 100.0 Entire 39 100.0 100.0 Beginning: Field study informations ( 2012 ) This analysis shows 33.3 % of the respondents in the age about 21-30years for the instance of the International Tourist and the average age are about 2.67 while the standard divergence is about 1.132 out of the 39 responded as shown below in fig 2 Beginning: Field study informations ( 2012 ) Age group of respondents was besides one of the facets in the demographic features of respondents as shown but for the instance of the selected Manager in different hotel as shown below in Table 3.1 ( B ) Table ( 4b ) Age Patterns of the Respondents Frequency Percentage Valid Percentage Accumulative Percentage Valid 21-30 old ages 2 18.2 18.2 18.2 31-40years 3 27.3 27.3 45.5 41-50years 3 27.3 27.3 72.7 Over 50years 3 27.3 27.3 100.0 Entire 11 100.0 100.0 Souce: Field study informations ( 2012 ) On the other manus the analysis for the Manager/Supervisor of the selected hotel shows 27.3 % of the respondents in the randomly age about 31-40years,41-50years and others over 50years and the mean ages are about 3.64 while the standard divergence is about 1.12 out of the 11 responded as shown fig 2b below Field study informations 2012 4.3 Types and category of the hotels Harmonizing to the survey, the types and category of the hotels surveyed, react select the classs others which represent Boutique hotels that represented the largest per centum of respondents ( 54.5 % ) followed by Bungalows hotels which covered 27.3 % of the respondents. 36.4 % of the hotels belong to three stars category, followed by one and two star which about contains 18.2 % and besides the same per centum remains silence i.e. no respond at all. The tabular array 4 below analysis the findings in elaborate. Table 5: Types and category of the hotel Types of Hotels Class of Hotel Types of Hotels Frequency Percentage No. of Stars Frequency Percentage Epicurean hotel 1 9.1 One star 2 18.2 Retreat hotel 1 9.1 Two stars 2 18.2 Bungalows 3 27.3 Three stars 4 36.4 Others 6 54.5 Four stars 1 9.1 No respond No respond 2 18.2 Entire 11 100 Entire 11 100 Beginning: Field study ( 2012 ) 4.4 The clip continuance in the hotel place The analysis shows that the respond who had one to two old ages of working contained 36.4 % directors, while 27.3 % directors had less than one twelvemonth of working experience, besides 18.2 % all directors who had the experience of 10 and above, but all in all the analysis found the three to five old ages and the six to nine old ages has equal working experiences its about 9.1 % Table 5 below explains the findings in inside informations. Table 6: Time continuance in the hotel place Frequency Percentage Valid Percentage Accumulative Percentage Valid Less than one twelvemonth 3 27.3 27.3 27.3 One Two old ages 4 36.4 36.4 63.6 Three Five old ages 1 9.1 9.1 72.7 Six -Nine old ages 1 9.1 9.1 90.9 Ten-and above 2 18.2 18.2 100.0 Entire 11 100.0 100.0 Beginning: Field Survey ( 2012 ) Harmonizing to analysis there are some fluctuation of working experience in this survey in a big spread, this means that most of the hotels in Zanzibar had no policy of retaining staffs in their jobs/ place of work but the lone thing that there are in appropriate motive bundles to keep the possible employees. The mean and standard divergence of the working experience as shown in the fig 3 below of the whole directors of the selected hotels was 2.45 and 1.368. The figure 3 below illustrates the field informations in histogram for more account. Fig 3: Time continuance in the hotel place Beginning: Field study ( 2012 ) 4.5 ICT reactivity and operation The chief mark of this portion to demo in what extent the hotel prioritise the usage of ICT by fact-finding different ICT tools and its applications besides the degree of the employees to be cognizant with the use of ICT installations like cyberspace and web site in twenty-four hours to twenty-four hours operation. The effect of touristry fabrication to busy into professional and competent ICT staff was besides investigated. Not merely that but besides the handiness of holding ICT unit/department updating the system and the budgeting to back up ICT systems were among the issues have been examined. 4.6 Prioritization of ICT utilized The analyses of the extent of hotel prioritize the usage of ICT in Tourism SME s operation indicates that 63.6 % response argues as the of import, while 27.3 % of response agreed to be Highly of import and merely 9.1 % disagreed as illustrated in item in table 6 below. Table 7: Prioritize the usage of ICT in hotel Frequency Percentage Valid Percentage Accumulative Percentage Valid Highly of import 3 27.3 27.3 27.3 Important 7 63.6 63.6 90.9 Less of import 1 9.1 9.1 100.0 Entire 11 100.0 100.0 Beginning: Field Survey ( 2012 ) Harmonizing to this analysis the tourer owner should be cognizant of ICT operation and besides should be known how to use it efficaciously for the intents of sustain the client satisfaction. In order

Character research paper Example | Topics and Well Written Essays - 1000 words

Character - Research Paper Example He unwittingly propels Nora to autonomy through a loan and unforeseen reactions. Henry Ibsen's productions upset social mores and were always controversial. "Of the many Victorian controversies and questions over art, morals and religion, none was more bitter and more provoked than....by Ibsen" (Decker 632). Ibsen's life portrays a man who experiences bankruptcy and economic downfalls which cause him to question the moral fabric of society. He constructs his plays with an underlying, often iconoclastic message. Family values are undermined by gender. Many of his plays were unpublished and unknown, because of bouts of failure at the box office. Ibsen left his family and migrated to Italy for twenty seven years where he became the father of modern prose drama. His life demonstrates the conflict between money and family. It should come as no surprise that A Doll's House exhibits a web of relationships with financial ruin as the prevailing fear and society's scorn as the main element to be averted at all costs. Ibsen greatly disagreed with traditional male and female roles. Ibsen's plays were classified as "thinking dramas" because of the philosophy. Ibsen feels that marriage is a union to be enjoyed in a couple comprising of equals and conveys a strong human rights message. A Doll’s House, written in prose, is grounded in realism which defaces society's idealized gloss on marriage and the male/female relationship. Girls and women usually cherish dreams of living in a tastefully designed doll house with a perfect spouse. However, Ibsen smashes these illusions by authoring a work which counters the supposed myth of forever happiness. He speaks against the child-like and dolled-up woman as the preferred ideal. In Ibsen's day, the woman had no right to take a loan without the confirming signature of a man and a married woman's leaving a man was an event rarely heard of. Thus, his plays stand as a poignant critique against the unequal status of women. The title, A Doll's House, connotes the role of the woman as a beautiful puppet, characterized with qualities such as superficiality, playfulness, lack of intelligence, lack of humanity and frivolity. However, in this play, the doll depicted as the woman of the family transforms and transitions Pinocchio-like into a real woman. "A number of Ibsen's drama's portray first the weak or displaced husband or father who lives in a world threatened by change and second, a woman who challenges the patriarchy" (Ross 242). The lead-female, Nora Helmer, comes into realization of her one-sided marriage and leaves her husband, coming into an awareness of her husband's lack of appreciation for her, his selfishness, and dominance - she recognizes that she is not self-actualized. Henry Ibsen also lays bare the difficult decisions in questions of morality and money. He mirrors his own life in his classic, A Doll's House in which characters must choose between life and moral obligations. In this situation, he u ndermines religion and its claims on individuals. A Doll's House unmasks the marriage problems of a bourgeois family and another demanding creditor. Want forms the

Adrenoleukodystrophy Research Paper Example | Topics and Well Written Essays - 2500 words - 1

Adrenoleukodystrophy - Research Paper Example However, promptly managed and cared for, this disorder is somewhat bearable for the individual who has it. But there is no treatment for ALD, only alternative medications that could delay the progression of the disorder. This paper discusses and analyzes childhood cerebral ALD in a patient case study format. An 8 year old boy from Alabama, New York was admitted at the East Alabama Medical Center with issue of continuous darkening of the entire body for 4 years already, continuing deterioration of vision, abnormal behavior and hearing difficulty observed for the last 2 months. At the age of five he began going to school, but was forced to stop because of visual deficiency and low level of attention. Progressively he also began experiencing hearing difficulties. He had one incident of seizure 2 months ago. While confined in the hospital he also exhibited signs of mental illness and experienced vertigo. His previous medical history was average. He was not taking any medications before his hospitalization. There was also nothing unusual in his family background. Test results showed generalized hyper-pigmentation of skin, as well as pigmentation of tongue, gum, and oral mucosa. His blood pressure was stable, and has scattered loss of hair. He has testicular atrophy according to genital tests. Audiometry reports deterioration of sensory-neural hearing in both ears; ophthalmological and neurological tests show bilateral primary optic atrophy. All regular examinations showed normal results, but one test showed high protein, with no alteration in microbiological, glucose, and cell count results (Rosenkilde et al., 1995). The diagnosis of adrenoleukodystrophy was firmly substantiated by the radiological and biochemical results, and medical history. Afterwards, treatment was initiated with prednisolone and antipsychotic (Rosenkilde et al., 1995). He is currently monitored on a regular basis. The medical

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Poets of the 18th century - Essay Example Likewise, Gulliver's adventures in Laputa illustrate Swift's negative opinion of the general value of science produced by the Royal Society as the scientists and doctors of the floating city continuously spend their time involved in meaningless pursuits that bring benefit to no one. Finally, in his fourth voyage, Gulliver's encounter with the Houyhnhnms creates a strong commentary on the true picture of human nature in which the conception of war has not even been considered, much less worked out to the fine science Gulliver describes to his astonished hosts. "Ironically Gulliver's Travels, a book thought by most people as a charming book of adventure popular with children, is one of the most powerful attacks ever made against man's wickedness and stupidity. Swift's book is full of personal, literary and political allusions" (Taralunga, 2003: 135). William Blake's poems typically focused on aspects of the human spirit as it comes in contact with authority figures, whether they be government or religious, as well as the joyful celebration of his idea of Christianity and humanity. As a result, his poems provided many with inspiration and hope in times that seemed overly chaotic as revolutions of various types were occurring on virtually every front and power structures were struggling to hold onto whatever controls they could. In "London" for example, a poem describing the way in which the human spirit had been shackled in 1794 when the poem had been written, Blake expresses an abiding belief in the unchristian nature of the restrictions on freedoms being experienced by the British people. The French Revolution had just occurred and sentiment in Britain had reached an all-time low as expressed in lines such as "How the chimney-sweepers cry" (9) and "' the hapless Soldiers sigh / Runs in blood down Palace walls" (11-12) in which it can be seen that even time-honored occupations such as chimney sweeps and soldiers had fallen into disrespect and despair. The red walls of the street depicted in the poem's illustration provide a subtle imagery of the British soldiers' and, by extension, the rest of the British population's plight. Although he is describing physical situations, "A mark in every face I meet / Marks of weakness, marks of woe" (3-4), he makes it clear that he is also discussing the state of the souls of people he meets, "In every voice; in every ban / The mind-forg'd manacles I hear" (7-8). 7. Write about one of the poets specifically and the subjects / themes he is best known for: Blake's dual nature of man; Burns's view of human position or importance; Wordsworth's child / man connection; Coleridge's flights of imagination; Shelley's willingness to bare his soul or his

Critical Incident Case Study Analysis Social Work Essay

Critical Incident Case Study Analysis Social Work Essay In this paper, I will examine an interesting case study that I found important to discuss. On one hand, I will scrutinize the details of this case study and the vital culture information of the participants. On the second hand, I will analyze the incident from the perspectives of the ethnicity, White American culture, and language differences. Description of the Critical Incident Sequence of events This event took place in a primary school in Indiana State a year ago. H was introduced to a school psychologist by his teacher. He was the worst-behaved white kid in school. He was aggressive, fights with other peers, and argues with his teacher all the time. The teacher wanted to improve Hs behaviors and reported it to his mother. Therefore, the teacher and the school psychologist agreed to work with H, since he was the most challenging child in the classroom. H was in the 4th grade and had maintained high grades. He continued o have good grades throughout the school year. He sometimes had difficulties in following directions and completing in-class assignments in writing activity, yet his academic standing is in the average; however, it is higher in the math area. In order to know more about H, an interview was conducted by a school psychologist with his teacher; the reported that H is from a divorced family and living with his mother who is a special education teacher in high school. During the first session, H was observed to be a Caucasian male of average height and weight with blonde hair, blue eyes, and was dressed casually in a black sweat suit and sneakers. H was sitting silently at his desk and working on his own. The following session, H was observed to be more aggressive and started to make noises, yelling, arguing with teacher and talking back in the classroom. I interviewed H about his behavior that the teacher and principal told me about his behavior that was erratic; I started the first session with him by playing a game to help him identify his feeling and behavior. Throughout the sessions, the student was talking to the school psychologist, and he was telling her that he was having some problems in the new place. He was having a hard time socialing and making friends. The student was also talking about the absence of his father, and how bad he was feeling to be raised by a single mother. He also addressed the bad relationship he had with his peers and teacher and he was telling through the sessions that no one could understand him. During this session, there were some misunderstandings between the client and the therapist in terms of language and some cultural things, such as talking about cartoons and movies characters, favorite Cereal, and kinds of dogs. As a professional, I examined how I would help Hunter to change his behavior issues in the classroom. Therefore, a meeting was conducted with Hs mother in order to know more about his behavior at home and to get her involved. Unfortunately, the conference ended negatively. Added to this, the frustration of Hunters mother over my cultural differences led the consultation process to a negative outcome on Hs concerns. During the meeting, Hs mother argued that her son will be will be attracting attention since they live in a small rural community and everybody knows each other. This was the major problem the mother was thinking about and was frustrated because she would have to face her neighbors staring and comments. The mom was also thinking of her kid in the future and how people will treat and look at him as an aggressive and misbehaved kid in the town. She stated as well that she is a single mom that raised her child by herself and she had faced enough from these people in the town. She mentioned that her kid would have some problems working with an international school psychologist who speaks better in another language than English and had a different cultural background. The student was willing to keep working with him, but his mom was refusing to complete our sessions; he seemed to change gradually and wanted to be different. He was mad, because his mother stopped everything and he told the school psychologist that his mother had not let him come to her. He stated that he did not have friends before and the school psychologist was his friend around that time. Culture of the client The client is Hs mother, 38-year-old, and Caucasian female. She has one child who is 10 years old and step-elder son (age 17) and one younger step daughter (age 5) who does not currently live with her in the same house. The client is divorced, living with her son since she got divorced six years ago. She is working as a special education teacher in high school and mentioned she is from the superior middle class background. Culture of therapist The therapist in this case was me. I am a 26 year old, Muslim international female student. I am from a middle-class background, and grew up in a home with my father, step-mother, and my sisters and half brothers. My family has been an important part in my life. I had a lot of social and emotional support. My mother had a heart attack and died when I was six. I hardly remember her face and how she was acting. Education was a stressful part of my life; living alone far away, and within a different culture was not an easy thing to deal with. Handling of situation The team contained the teacher, the school psychologist, and the principle tried to intervene and help Hunter to stop his negative behaviors and start acting like a normal kid. The team conducted a meeting to target the behavior and plan an intervention. They called Hs mother to get her involved. As the team was working through this case, the mom came to school and asked the principle to discontinue working with her child. She said they are living in a small town and it is a sin in her area to be in trouble in school, especially in terms of behavior issues, and she did not want any kind of services from an international school psychologist. There was no way to convince the mother to get her involved and persuade convinced her to finish the case. This was one of my cultural incompetencies and biases that I experienced. I felt so mad and under micro-aggression, because I am not an American school psychologist. They do not want me to work with this kid; especially then the teacher refused to continue consulting with me about the student and the principle asked me to stay away from him. I felt like an outsider and helpless. The team implemented an intervention to work with H in classroom, but everything was canceled. The problem of this case was unfortunately, was held at the end of the school year. So, I had to stop meeting the child and do what the mom was asking for. I felt so unhelpful and I realized the problems that can occur within school settings and how incompetent people would be in order to intervene. I tried to convince the teacher and the principle to re-set a meeting with the mother to discuss with her Hs academic concerns first, instead of his behavior issues. Explain to her how important it is to work with him before they become major issues in the future, get the mom more involved, and create a connection between home and school. Unfortunately, it was inappropriate to force people to attend sessions or receive help. It was difficult to present a final consultation report for my project. As a final point, the teacher and school psychologist indicated using time-out and ignoring as methods of discipline. Lots of feedback also was suggested to reduce Hs frustration, but there was no way to handle the mothers case expectation through her son. Therefore, I found it very important to address this case study to be more aware if it happened again in the future another time. The Analysis Cross-cultural issues and value differences The following are the cross-cultural issues and value differences that may have existed between therapist and client: Gender, age, socioeconomic status, education, ethnicity, religion, and language differences. Age: The client is 38 years old. The school psychologist is 26 years old. Socioeconomic status: the client is from superior middle class background and the therapist is from middle class background. Education: the client is a special education teacher at a high school. The therapist is a student in an EdS program. Religion: the client is a Christian, while the therapist is a Muslim. Ethnicity: the client is White European American and the therapist is an international Arab student. Language: The client speaks English as the first language. The therapist speaks Arabic as the first language. Out of these issues, I will specifically address ethnicity and language differences in the analysis part of this paper. Ethnicity Sue and Sue (2007, chap.1), Hence and Boyd-Franklin (2005), and Fuller (1995) discuss the significance of being aware of our own culture, and each culture has limitations. As an international school psychologist, I was very aware of the ethnic differences during our sessions which made me feel like an outsider. The client in this case was a female white American. She seemed to be categorized deeply within her ethnicity, and she appeared to enjoy being white. In working with her, I believe that it seemed to be heavily associated with how she distinguished and reacted to racial stimuli. Therefore, the race-related reality of whites symbolizes major dissimilarities in how she viewed the world (Sue Sue 2007). The client was not at ease in the beginning, and she noticed my accent and realized that I am not an American professional; she kept asking the what are you? and the where are you from? questions, which I believed now how rude and insensitive this questions were. I felt that she wa s judging me, and it was unclear what she was trying to mention with those questions. I believe that she is one of the people who think that it was fine to scrutinize and query people with dissimilar accents. This unsure idea is surely not to make the individual feel unwanted or insulted when asking about their ethnicity (Sue and Sue, chap.18), According to my own interpretations and what I congregated from the readings through this class, my client showed her own privilege (Sue Sue, chap. 11). It was clear for my client to notice that I am from another country, especially after our following sessions and appeared to see school psychologist students in general as incompetent people who wanted only to practice their skills. While I was reading the Parker and Schwartz (2002) article, I assumed how did White come to be the majority and the oppressor? certainly, I agree that, in the United States, white is the foremost community that has become more pale into the statistical unit beside the other ethnicities that are classified as minority categories. Through my little experience on the practicum at this school, I also noticed some strange things happening at this school; I did not notice that it was discrimination until now. In this school, all the school staff and students were whites and there was an ignorance of the culture strengths and the school staff blames the students and their parents for their problem; this reminded me of cultural blindness agencies. I did not notice all the time working in this school any other different ethnicities besides white Americans. In this stage, the school works with students as they are all the same, ignoring their unique needs and cultural differences (Sue Sue 2007) Goal: the goal of this difference would be to make an equal relationship, free from any racism. Racism found to be evident in all aspects of white community in our daily lives (such as in television, radio, and educational materials, etc.) (Sue Sue 2007) My client is a white American and I should be aware of her own racial background and the persistence of racism in the United States just by being white (Parker Schwartz). As was discussed in McGoldrick outlines (2005) Ethnocultural factors are often the hidden dimension in family therapy with white ethnics, and exploring them may be a key component of successful treatment. Create a therapeutic rapport will be the main goal of this scenario. Course of action: After working with this client, I would collaborate with her with respect to determine her feelings in working with a therapist who is from a different culture as hers. I would also work on her confidentiality since there is a clear feeling of mistrust which is a reaction to being discriminated against and abhor for the dominant communities in an approximately global anti-White demonstration and feeling (Sue Sue, p.200). As a professional, I should know the presence of distrust and work to get my clients trust. My client is white American; I should be aware that white privilege is invisible (McIntosh, 1988) to her I was unwelcome. It will very effective to reduce the anxiety and the upset feelings of the client and the school psychologist as well in this scenario. Rationale: My rationale for choosing this goal and course of action was to address the dissimilarities that exist between the school psychologist and the client in order to understand and reduce the relationship of dominant and minority. Collaborating with my client in the future will focus on her salient issues in order to get her more involved and trust the school psychologist. I would also teach my client some therapeutic techniques in order to help her comprehend and increase her feelings of trust and comfort. Language Strong emotions such as anger, sadness, and defensiveness were displayed when talking about experiences of race, culture, and other socio demographic variables (McIntosh, chap.1). These feelings may improve or negate a full meaning to comprehend the worldviews of culturally varied clients. As professional, working with a multicultural population, I need to know that I am different and how to deal with it in an appropriate way. In this case study, I worked with a client who is from a diverse culture and that leads to have some hard times to understand each other in the beginning, especially in terms of the language, eye contact, and sometimes body language. The client in this case is an American English speaker using high Standard English and emphasizing verbal communication (Sue Sue, chap. 6). The client was talking normally, but with attention that she was not satisfied. She sometimes talked very fast. As a school psychologist, English is my third language and as most of non English first language speaker, I have an accent. Sometimes my accent may sound familiar, but usually most people mentioned that it is understood and has a French flavor, which most of people likes. From time to time, I feel uncomfortable if my client misunderstood me. I think that was because of my accent and she did not used to talk with foreigners she is having troubles to understand me; as Sue and Sue stated (2007, Chap. 21) Communication due to language difficulties as I stated above, my client may sometimes talk fast and use some slang statements that I could not comprehend. We were having a problem to connect and link up together, but the main problem was to be unable to work with her child that made me feel very embarrassed and sometimes unfruitful. In this case, I feel very depressed and sometimes I could not handle situations. I know that I have a productive background, but language issues make me ver y upset. It made me feel utterly unwelcomed in my clients community and this country, especially with these kinds of clients who do not like me to work with their children, just because they do not trust international people. This idea of the inferiority of me in addition to the belief that my client has the power to impose her standards upon my culture was also presented (Sue Sue, chap. 4). These also made feel both astound and shocked, especially when I experienced such things directly in this case. Communication is an appealing part of communicative interaction; it is an instrument that helps the therapists to comprehend their clients and provides him or her needed services. (Sue Sue, chap.6) In our field, we need to be able to exchange communication in appropriate way for both verbal and nonverbal messages. Coding and decoding messages from others is the key to understand both the language and the message that is transmitted through the use of the language. Goal: as a goal to resolve this scenario is to be familiar with American culture and speak English perfectly, and also be familiar with their slangs and have self confidence that I am trying to do well. American speakers if they attempt to speak Arabic for an example they will have an accent as well. Through working with this client, I will discuss the language especially the accent barrier openly with her; I bet that this may be beneficial. Course of action: I think it is very vital to talk with the clients in the initial interview before starting any assessment. Informed her that I am an international school psychologist and they may not fully understand my accent. I will let her know that I am open to answer her questions and repeat if it needed. Discussing the foreign language accents and refer that is normal to have an accent within another language learned as well. I again felt the stinging confidence to improve English with the aim of being a more effective and diverse professional. Rational: My rationale for choosing this goal and course of action was to talk about the accent issues that may help me relax and work comfortably. Educating the client that her kids case is going to be confidential and no one will know about it in the town. It may lead to ignore other issues like language, I will also ask my client to ask for clarifications if the she did not understand me and the problem will be resolved. Conclusion After analyzing this case study, I recognized how significant it is to be sensitive of our cultural difference in order to be competent and sensitive to other cultures. This experience helped me to comprehend how dissimilar we are as people and how this affect the interpersonal communications. This will help me be to be aware and work on myself to be more an effective and successful professional in the future.